Category Archives: Help & Tips

Screen Shot 2017-08-29 at 3.54.28 PM

Why Dating Apps Need ASO

The introduction of mobile apps has changed the way people interact with one another by altering the path of meeting potential mates, to impacting the way photos and dating profiles are viewed. Mobile has reshaped the way the dating world behaves.

There is a societal stigma associated with using dating apps, making some users hesitant to download. Regardless, the dating app market is growing rapidly and attracting younger and older daters alike.

With such a large market of dating apps, how do developers get their apps noticed by new users interested in finding love? With 1,500 dating apps available, and only four of those monopolizing the market, how do the remaining 1,496 stand a chance?

In order to compete on the App Store and Google Play Store, dating apps need to utilize ASO best practices to transition from an obscure dating app to a top chart dating app.

What the Mobile Dating Landscape Looks Like

In the last several years, the mobile landscape has changed from two or three major dating apps to over 1,500.

More users have begun turning to dating apps, increasing the number of users from 11 percent to 15 percent in the past four years alone according to the Pew Research Center. More impressively, dating apps in the 18-24-year-old demographic tripled in the same amount of time.

A key reason dating apps have become popular to this demographic is largely due to incorporating game-like features such as swiping left or right. Dating apps have recently started adding in app rewards, which will grant users access to more key features.

Overall, dating apps are also generating big numbers across the world. In the US, the dating app industry generated over $2 billion last year alone.

Mobile Dating Apps Around the World

Matchmaking is one of the world’s most practiced professions, meaning there are major opportunities for developers to not only tap into local users’ quest for love, but global users too.

Approximately 52 countries participate in the usage of dating apps, giving developers plenty of space to evenly distribute their apps. Developers need to consider what users in the foreign market needs and wants are. This means developers must personalize their dating apps by localizing their app’s metadata.

With that in mind, why are there only a handful of apps that seem to dominate the market across these 52 countries? According to BBC’s research, Badoo and Tinder are the biggest dating apps and dominate the charts in 21 and 18 countries respectively. Other dating apps like Lovoo and Firm follow close behind by dominating in 11 other countries.

As competition among dating apps continues to stiffen, developers need to create an ASO strategy to successfully optimize their metadata in the app’s original country and foreign territories.

ASO and Dating Apps

The congestion in the mobile space begs the question how do new mobile dating apps get noticed? Developers can utilize ASO best practices to optimize their metadata, otherwise known as the app name, keywords, description and creatives.

By making key changes app’s metadata, and incorporating title tags into the app name, users will instantly be drawn to dating apps that contain relevant keywords such as “dating,” “chat,” “meeting new people.”

Developers can go one step further and design creatives that show not only their app’s UI/UX but real people interacting. When it comes to optimizing dating apps, developers need to sell their app and prove why it is better than all other competitors. The only way to successfully do this is by utilizing ASO best practices.

Screen Shot 2017-08-21 at 1.18.03 PM

Uninstall Rates – Why do Users Uninstall?

If you are an app developer, you have probably seen your fair share of user reviews. Many can attest that while they enjoy seeing praise for having a great app, the scorn of negative reviews leaves a lasting impression. Clean up those wounds and turn a negative into a positive. Look at all reviews as information and an opportunity to use that information to improve your app and communicate with users.

User reviews can serve many purposes for developers and give insight on how to improve their app and allow them to mine valuable information about their users such as: do user’s like the app, are their bugs that need fixing, or are there features active users consistently ask for?

By paying attention and interacting with users, developers will see better results in user retention, lessen uninstalls, and possibly turn a negative one star rating into a positive star rating.

While a negative review is not the end of the world, sometimes it is a premonition that a user is ready to uninstall. As the combined total of apps on the app stores crossed the threshold of 4 million, developers are pressured more than ever to prevent users from uninstalling their app and downloading a competitor.

It is imperative that developers take the necessary steps to avoid the common reasons users uninstall apps to guarantee continued success.

Reasons Why Users Uninstall

While there are multiple reasons why a user will uninstall an app, there are five common issues developers should avoid to prevent a mass exodus from their app.

1. Lengthy Onboarding Process

According to stats, within the first 90 days, nearly 75 percent of users uninstall. That stat, while high, is often attributed to apps that have a lengthy or poorly explained onboarding process. This can mean users are confused by the process, or do not want or sign up at all, prompting them to abruptly uninstall.

Developers need to make sure their onboarding process is understandable and fast. Users do not want to spend their time going through a lengthy process just to use or play an app.

2. App Isn’t User Friendly

Users want apps and games that are easy to use, fun to play, and ultimately add something more to their life. Developers sometimes go overboard and throw the entire kitchen sink into their app, which unfortunately muddies the interface.

It is important that apps are designed with their target audience in mind, and that developers are constantly monitoring user behavior in case they need to make improvements to their UI and UX.

3. Performance Issues

The killer for many apps is stability issues. Google recently decided to hide glitchy apps with improvements to the search algorithm, an attempt to clean up the Play Store. Google’s recent decision only solidifies the importance behind monitoring user reviews, especially since users will see first-hand if an app is experiencing stability issues.

4. Battery Consumption & App Size

Regardless of how great an app or game is, if it is a battery killer or takes up too much storage, it will usually be the first thing that gets uninstalled. Developers can test their app to make sure it doesn’t drain a device’s battery quickly, forcing users to constantly charge their device or possibly uninstall the app.

Since users will have multiple apps on their device, the size of an app is important. Developers need to make sure their app doesn’t take up much storage, and can consider compressing in-app images to reduce the app size.

5. Irrelevant Ads

Mobile users know what they like to see, and irrelevant ads are not one of them. While ads continue to be a huge revenue generator for many apps, users can find frequently displayed ads annoying or cumbersome to their experience. This is not to discourage developers from monetizing their app with ads, but they need to make sure the frequency of ads does not diminish the user experience.

How Can Developers Monitor These Issues?

Developers need to avoid these common reasons to continue converting users. Having a higher conversion rate is a direct correlation to an app’s success in the app stores.

While it’s important to focus on conversion rates, it’s also important to monitor user reviews. If developers are monitoring user reviews on a daily basis, they are sure to understand what experience users are having, which can possibly lower uninstall rates.

Using Gummicube’s reputation management services, developers can monitor user reviews and ensure that their users are not uninstalling their app.

Screen Shot 2017-08-17 at 2.54.41 PM

ASO Best Practices: Tips for Screenshots

Since a picture is worth a thousand words, using visual aids to capture users’ attention within the App Stores has become a vital part in the acquisition funnel. As competition in the App Stores continues to grow, developers need to find ways to differentiate themselves from their competition.

Utilizing ASO best practices to optimize an app’s metadata (app name, keywords, description, etc.) is the most efficient way to target an app’s audience. While focusing on the metadata is crucial, developers need to pay close attention to creating visually appealing screenshots to convince users to download and/or buy the app, thus increasing conversion rate.

How Screenshots Can Improve Conversion

Screenshots allow developers to highlight the functionality and user interface of the app, giving users a clear picture of what to expect within the app. Users are more inclined to download an app with compelling visuals, hence developers should use all the available screenshots they have to capture the audience attention. Google Play allows up to 8 screenshots per device, while iOS only allows up to 5.

Developers want to give users as much information as possible regarding the app’s core features, mechanics or gameplay. While it may be enticing to show users all the app’s features, it’s important that developers put themselves into the user’s shoes and understand what they want to see.

In order to target an app’s audience better, developers need to pay attention to current user trends and behavior to create screenshots that their audience is interested in. On top of monitoring user trends, it’s critical that developers weigh the pros and cons for each screenshot orientation.

While it may be nice to display landscape screenshots, only one will appear in a user’s search on the App Store. Instead, for certain apps, it is more optimal to use portrait since two screenshots will appear in search.

Here are some points to consider when designing screenshots:

  • Use brand colors to stay consistent with brand identity
  • Display concept or character art with the latest updates
  • Use high contrast, open spaces, with simple and readable fonts
  • Use a call-to-action (short sentences or phrases) to increase conversion
  • Using high volume target keywords on every screenshot and highlighting them with a heavier font weight

Screen Shot 2017-08-16 at 2.05.22 PM

When developers are making these key design decisions, they must also factor in the possibility of deploying their app to foreign territories. If an app is launched in another country, developers need to make sure their creatives are engaging to that audience. This process is called localization, and can include changing:

  • Characters
  • Callout text, callout banner, or background colors
  • Callout text and high-volume keywords
  • Screenshot orientation and more

Screen Shot 2017-08-16 at 2.06.11 PM

Developers that have taken the time to localize their screenshots have been able to convert users in these foreign territories, and have seen an increase of revenue by 25 percent. It’s critical that developers take all the necessary steps to localize their screenshots to appeal to users on a global scale.

Key Takeaways

A picture is worth a thousand words, and an app’s screenshots are incredibly vital to converting users. If developers take the time to apply ASO best practice while designing their screenshots, they are sure to generate more downloads and revenue in the long-run.

It’s important that developers pay close attention when designing their screenshots. If they are interested in expanding their app’s reach to foreign territories, then they will need to localize their screenshots to appropriate target their audience and improve conversion.

Screen Shot 2017-08-11 at 3.04.08 PM

Avoid These Common ASO Mistakes

Developers that have an app on the App Store or Google Play Store need to use App Store Optimization (ASO) as a tool to market their apps.

As developers create their ASO strategy, it’s imperative that ASO best practices are utilized to maximize visibility. Before developers start utilizing ASO, they need to avoid some common ASO mistakes to boost their success.

1. Not understanding ASO’s impact

Having an ASO strategy is crucial in today’s competitive market, but it is still an underrated and misunderstood tool. Ultimately, it helps apps gain more visibility, especially for user searches. ASO helps bring your app closer to the top of relevant search results and encourages users to stop scrolling and take a closer look.

2. Not understanding your audience

A key aspect of ASO is that it recognizes how different users search on the app stores. Developers need to understand who their target audience is to create the most effective ASO strategy.

If developers accurately target a specific audience using ASO, then they are more likely to direct the right users to their app. Not understanding their app’s audience is a common pitfall that needs to be avoided at all costs.

3. Keyword stuffing

While many developers want their app to index well and build relevancy for keywords, if they pack too many keywords in a description, it can backfire and diminish their relevancy.

Keyword stuffing is a “black hat” approach to ASO, which can lead to being rejected by the App Store or Google Play for keyword stuffing. In addition to possible rejection, keyword stuffing reads unnaturally and can discourage users from downloading an app.

4. Using the same ASO across platforms

Developers need to adapt their ASO to each platform because they index apps differently.

Apple indexes an app by first looking at the app’s keywords, then goes through its metadata to determine which keywords are relevant to the app.

Google Play, however, crawls through an app’s metadata to determine which words and phrases are relevant to an app. Developers should create feature-forward descriptions that utilize bullet points and straight forward language. It is important to use high-volume keywords naturally to not only address core features, but to help the app build relevancy.

5. Not monitoring ratings and reviews

A bad review isn’t the end of the world, but it does need to be taken care of. Developers can respond to poor reviews and engage with unhappy users to resolve any issue before it escalates. Responding to users can encourage them to change their negative rating into a positive one.

6. Not maintaining an ASO strategy

ASO is not a one-time thing. User trends are constantly changing, as does having a good ASO strategy. As users change how they search for apps, and the app stores release new pieces of metadata, you need to stay on top of your ASO strategy to maximize their visibility.

Key Takeaways

It’s critical to avoid these common ASO mistakes to maximize visibility in the app stores. Before developers get started, they need to learn about ASO and how it can affect their app’s performance.

Screen Shot 2017-08-02 at 1.49.25 PM

Why Popular Brands Need ASO

Popular comics, TV shows, movies, and celebrities have recently made the shift to mobile by recreating their content into mobile apps. While developers are struggling to get recognized on the App Store and Google Play Store, well-known names such as Gordon Ramsay, Marvel Comics and more, have found an instant groove, reaching a new audience, and increasing daily downloads.

Transitioning into the app world with a recognizable and popular brand is great, but to remain relevant, you need an ASO strategy. Games like Pokémon GO have proven that they need an ASO strategy to continue success in the app stores and retaining users.

Screen Shot 2017-08-02 at 1.30.06 PM

While Pokémon GO proved that it could attract loyal fans without having a great ASO strategy, many of those fans ended up abandoning the game within six months due to monotonous gameplay and no new updates other than one-time bug fixes. With an ASO strategy, Pokémon GO could have gained new users that were unaware of its brand or popularity.

Having a built-in fan base is great and automatically guarantees a number of downloads, but understanding ASO and why a strategy is important, can do wonders for continuing an app’s success.

Why Does Having Brand Recognition Help?

A key reason behind popular brands’ success is due to having a well-known name and loyal fan base. Companies like Nintendo, and EA Sports have been rapidly growing their presence on the mobile, making a stark transition from being well-known console games. Celebrities like Kim Kardashian and Gordon Ramsay have also entered the app stores, and have seen mild-success in their categories.

It only makes sense that celebrities like Kim Kardashian will have some success due to their fans. Her social media following is astronomically huge, which means she has a built-in user acquisition campaign without doing much optimization or marketing.

How Brands Can Attract More Users

Popular brands have a head start over other apps because they have already done the hard part; gathering fans. These popular brands, however, still need to use ASO to attract new users and continue attracting new users for ongoing growth.

Recognizable brands cannot rely solely on their fan base. They need to attract new users, and improve visibility in the App Store and Google Play Store, by working on optimizing their metadata (app name, description, and creatives).

Developers can continue targeting their current audience, but need to expand their reach using high-volume keywords that are carefully placed throughout the app’s metadata. These keywords are needed to expand on general gameplay terms such as “create,” “adventure,” “battle” and more to not only address the app’s core features, but to build relevancy for user searches.

With ASO, developers will be able to build relevancy for these keywords, which are closely tied to how their current and new audience searches.

While brands like Family Guy or The Simpsons do rely on their brand name, they also make sure their metadata is optimized to target their audience. Comparing descriptions of the three apps: Family Guy: The Quest for Stuff, Kim Kardashian: Hollywood, and The Simpsons: Tapped Out, Family Guy: The Quest for Stuff has the best-looking description.

This app uses high-volume keywords such as “create” and “battle,” along with character names and locations, which are closely tied to the brand. These keywords are carefully placed throughout the app’s metadata to address the app’s core features and improve visibility in the app stores.

Screen Shot 2017-08-02 at 1.30.45 PM

Kim Kardashian: Hollywood, however, has a description that mostly uses quotes from popular magazines or other celebrities, meaning the app isn’t taking an opportunity to become relevant for more keywords like “create” and “celebs.” When apps mostly use quotes, it gives competitors the chance to become relevant for keywords, which pushes the app further down in user searches.

Screen Shot 2017-08-02 at 1.30.28 PM

A well-known name does not automatically guarantee its success. Having a recognizable brand and a well-built app does help, but it’s imperative an app’s metadata is optimized with ASO to extend its reach past its loyal fans.

ASO Tips

There are always ways for apps to improve their metadata, regardless of its popularity among fans or within the app stores. Developers can see success by following these tips:

1. Using the Brand in App Name

First and foremost, popular brands need to use the brand name in the app name. This establishes the app or game as part of the brand and makes it more likely to appear in user searches.

Screen Shot 2017-08-02 at 1.31.36 PM

2. Recognizable Characters/Logos

These apps or games need to use a well-known or recognizable character or logo so fans and new users instantly know this app or game is tied to its brand. Using popular characters or logos within the screenshots or preview video is also encouraged.

Screen Shot 2017-08-02 at 1.31.01 PM

Having well-known or recognizable visuals will greatly help improve conversion and entice users with the opportunity to play as their favorite characters.

3. Don’t Forget the Description

Regardless of how popular a brand is, they cannot forget about their description. Users still need to know what they can do with this app or game, and the description is the perfect place to name-drop key characters, gameplay and more.

Key Takeaways

In the competitive app market, it is always key to have something about the app and its metadata that helps it stand out among its competitors. While having an app or game based on a popular brand may seem like an ingenious idea, using an ASO strategy is vital to determining an app or game’s continued success.

A popular brand may earn some initial downloads but that does not guarantee an app will be first on “Top Charts” for multiple weeks. Instead, developers want to insure their brand is displayed properly throughout the metadata to attract not only loyal fans, but new users.