
What To Do If Your In-App Event Gets Rejected
Posted on December 19th, 2025
By evaluating the feedback from a rejected In-App Event, app developers can resubmit and gain approval. If you are looking to refine your IAE, reach out today.

App screenshots are one of the most powerful and influential conversion assets within both the Apple App Store and Google Play Store. While keywords, ratings, and reviews play a critical role in discoverability and credibility, screenshots often serve as the deciding factor when a potential user determines whether to install an app. In many cases, screenshots are the first visual interaction a user has with your product, making them a direct extension of your brand, value proposition, and user experience.
Developers are given the opportunity to upload up to ten screenshots per app listing, with the flexibility to choose between portrait and landscape orientations. However, simply filling available slots is not enough. Effective screenshots must be strategically designed, data-driven, and aligned with user intent. When executed correctly, screenshots can dramatically improve conversion rates by clearly communicating benefits, establishing trust, and reinforcing relevance in a matter of seconds.
This blog explores best practices, strategic considerations, and optimization techniques for building high-performing app screenshots as part of a comprehensive App Store Optimization (ASO) strategy.
App screenshots function as a visual sales pitch. Unlike descriptions that require effort to read, screenshots communicate value instantly. Users scanning search results or browsing category pages often make split-second decisions based on what they see first. This makes screenshots one of the most influential conversion tools available to developers.
Both the Apple App Store and Google Play Store prominently display screenshots on the product page. On many devices, the first two to three screenshots appear before the app description, allowing users to decide whether an app is worth their time without needing to scroll further. This behavior reinforces why your screenshot strategy should focus on immediate clarity, strong messaging, and visual consistency.
Screenshots also support user trust. High-quality visuals convey professionalism, attention to detail, and a mature product. Poorly designed or outdated screenshots can suggest neglect, technical issues, or an inferior user experience, even if the app itself is well-built.
High-performing screenshots prioritize clarity over complexity. Clean layouts paired with concise messaging allow users to quickly understand what the app does and why it matters to them. Overloading screenshots with dense text, multiple callouts, or excessive visual elements can dilute impact and overwhelm users.
Messaging should focus on user benefits rather than technical features. Instead of highlighting internal functionality or system-level details, screenshots should answer the question every user asks instinctively: What problem does this app solve for me?
For example, showcasing outcomes such as saving time, improving organization, enhancing productivity, or delivering entertainment is far more compelling than listing background processes or advanced settings. The most effective screenshots translate features into tangible user value.
Typography also plays a critical role. Text should be large, legible, and readable at a glance. Users viewing screenshots from search results often see reduced image sizes, making it difficult to read small or thin fonts. Strong contrast and simple phrasing improve readability and retention.
The first three screenshots are the most important assets on your listing. These screenshots are typically displayed in search results and preview states, meaning they influence conversion before a user even reaches your product page.
Developers should treat these first screenshots as their primary value statement. Each one should communicate a distinct and compelling benefit while reinforcing the app's overall positioning. Redundant messaging or minor variations waste valuable space that could otherwise highlight different strengths of the product.
Designs should be visually engaging without becoming distracting. Backgrounds, device frames, and color accents should support the message rather than compete with it. Overly complex compositions can reduce clarity and increase cognitive load, which works against fast decision-making.
Users often decide whether to install an app in seconds. Clear benefits, confident messaging, and cohesive design within the first three screenshots can significantly improve conversion rates.
App localization is a powerful growth lever, but it must extend beyond metadata and keywords. Screenshots should always reflect the localized experience of each territory in which an app is available.
Not every screenshot set needs to be identical across regions. In fact, it is more effective to make thoughtful adjustments that align with local language, cultural context, and user expectations. Even small changes in wording or imagery can improve comprehension and relevance for international users.
If your app includes pricing, subscriptions, or in-app purchases, monetary references must be accurately localized to ensure consistency and accuracy. Currency symbols, pricing formats, and regional conventions should be accurately reflected in creative assets to prevent confusion or mistrust.
Imagery can also benefit from localization. Visual cues, examples, or use cases that resonate in one market may not perform as well in another. Adapting screenshots to reflect local norms helps reinforce authenticity and user alignment.
Creative decisions should not be based on assumptions alone. The strongest screenshot strategies are grounded in real user data and behavioral insights. ASO tools help you understand which app listing elements your users engage with most, which actions drive retention, and which value propositions resonate, guiding more effective messaging and design choices for future iterations.
Leveraging app analytics, user feedback, and performance metrics allows developers to highlight features that users genuinely care about. This approach ensures that screenshots accurately reflect actual in-app functionality and realistic outcomes, rather than aspirational or misleading claims.
When screenshots accurately represent the user experience, they help set clear expectations. This alignment reduces churn, improves satisfaction, and builds long-term trust with new users.
A/B testing is essential to screenshot optimization. Even minor changes can produce measurable differences in conversion performance. Testing variations in messaging, layout, color usage, screenshot order, and the number of images can reveal what resonates most with your audience.
Both Apple and Google provide native tools for creative experimentation, enabling developers to test various screenshot variants and measure their impact. These insights should guide future iterations and inform broader creative strategy.
It is important to approach testing as an ongoing process rather than a one-time effort. User preferences evolve, competitors change their positioning, and seasonal trends influence behavior. Regular experimentation ensures your screenshots remain competitive and relevant.
Data-driven iteration also removes guesswork. Instead of debating subjective preferences, teams can rely on performance metrics to make confident optimization decisions.
Regularly updating app screenshots helps maintain relevance and signals active development. Seasonal updates, feature releases, and localization improvements all present opportunities to refresh creative assets.
Stale screenshots can undermine trust, especially if they reference outdated UI, deprecated features, or previous branding. Keeping screenshots current reinforces credibility and assures users that the app is actively supported.
A/B testing data should inform these updates. Winning variants can be promoted, while underperforming elements can be refined or replaced. This iterative approach ensures continuous improvement without unnecessary risk.
Refreshing screenshots also supports discoverability during promotional periods, holidays, or major updates. Timely, creative updates can increase engagement and conversion during high-traffic moments.
App screenshot orientation matters more than many developers realize. While portrait screenshots are common across most app categories, gaming apps frequently perform better with landscape screenshots due to gameplay presentation and visual immersion.
Developers should align screenshot orientation with actual in-app usage. Apps that are primarily used in landscape mode should reflect that experience in their screenshots. This consistency improves user understanding and sets accurate expectations.
Mixing orientations can create visual inconsistency and confusion. A cohesive orientation strategy helps maintain a clean and professional presentation.
Screenshots must remain clear and legible in both light mode and dark mode. Messaging, color choices, and contrast should never clash with background settings or device preferences.
Developers should test screenshots across multiple viewing conditions to ensure readability. Text that blends into backgrounds or relies on subtle contrast can become unreadable in certain modes, reducing effectiveness.
Strong contrast, simple color palettes, and intentional layering improve visibility and accessibility. Screenshots should feel effortless to absorb regardless of device settings.
Not all users view app listings on the same device. Screen sizes, resolutions, and display settings vary widely, which means screenshots must be optimized for consistency across devices.
Developers should always upload screenshots in the highest supported resolution to avoid pixelation or blurring. Stretched or misaligned images suggest low attention to detail and can negatively impact user perception.
Consistency between screenshots is equally important. Visual alignment, spacing, and design continuity should remain uniform across the entire set. Sudden shifts in layout or style can feel jarring and reduce trust.
Technical precision in screenshots reflects the overall quality of the product. When users see polished visuals, they are more likely to believe that the app itself is equally well-crafted.
Screenshots should demonstrate outcomes users care about while accurately reflecting real in-app functionality. Overstating capabilities or presenting features that do not exist can lead to dissatisfaction and negative reviews.
Effective screenshots balance aspiration with honesty. They highlight best-case use scenarios while remaining grounded in actual product experience. This approach improves alignment between expectation and reality.
Showing real workflows, recognizable interfaces, and practical use cases helps users visualize themselves using the app. This emotional connection is a powerful driver of conversion.
App screenshots are not decorative assets. They are strategic conversion tools that play a critical role in App Store Optimization. When thoughtfully designed, localized, tested, and maintained, screenshots can significantly improve install rates and user trust.
The most successful screenshot strategies focus on clarity, benefit-driven messaging, data-informed decisions, and consistent iteration. By prioritizing the first three screenshots, aligning with localization efforts, leveraging A/B testing, and maintaining technical precision, developers can maximize the impact of their app listings.
In an increasingly competitive app marketplace, app screenshots are often the difference between being overlooked and being downloaded. Treating them with the same rigor as app keyword research and optimization is essential for sustainable growth.
Optimizing app screenshots requires a deep understanding of user behavior, platform guidelines, creative performance data, and market trends. If you are looking to refine your visual strategy, test new creative directions, or align your screenshots with a broader ASO roadmap, our team is here to help.
Our ASO services are designed to support long-term growth through data-driven optimization, creative experimentation, and market-specific insights. Whether you are launching a new app or scaling an existing one, we would love to explore how strategic screenshot optimization can support your goals.
Let’s chat and start building an app listing that converts.

By evaluating the feedback from a rejected In-App Event, app developers can resubmit and gain approval. If you are looking to refine your IAE, reach out today.

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